Terms of Use
1.Who we are
Wosia (“the Platform”) is an online estate-planning service owned and operated by IVIO Advocates LLP, a limited liability partnership of advocates registered in the Republic of Kenya (“IVIO”, “we”, “us”).
Our address is Maziwa Lane off Kamiti Road, Block B, P.O. Box 3336–00100, Nairobi, Kenya. You can reach us at info@mzizi-africa.com.
2.What the Platform does
The Platform provides guided document preparation. It collects your instructions through a structured interview and assembles a draft will from clause templates settled and approved by advocates, together with signing instructions, a schedule of assets, and related materials. Where you purchase advocate review, a practising advocate reviews your specific draft and provides written comments.
3.Not legal advice; no retainer by mere use
Use of the Platform's automated features — the interview, drafting checks, document generation, and general guidance — does not constitute legal advice on your individual circumstances and does not create an advocate–client relationship or retainer between you and IVIO. The automated guidance is general information about Kenyan succession law.
This is so even though the Platform is operated by a firm of advocates: the automated service is document preparation, not advice, and you should not treat it as a substitute for consulting an advocate about your particular situation.
4.Advocate review
If you purchase advocate review, a practising advocate holding a current practising certificate will review the specific version of your draft that you submit and provide written comments and, where appropriate, approval of that version. Reviewing advocates are advocates of IVIO Advocates LLP or of affiliated law firms instructed by IVIO for that purpose.
Advocate review is a limited-scope engagement: it covers the reviewed version of your will only, and does not extend to your wider affairs, tax planning, ongoing advice, or any later version of your will unless separately engaged. Before an advocate accepts your review, the firm will run its usual conflict checks.
5.Eligibility and your account
- You must be at least eighteen (18) years old and of sound mind to make a will and to use the Platform.
- You must provide accurate, current and complete information; the quality of your will depends entirely on the accuracy of your answers.
- You are responsible for keeping your login credentials and any memorandum passphrase confidential.
- You may only create a will for yourself. Creating a will in another person's name without lawful authority is prohibited.
6.Fees and payment
Prices are displayed in Kenya Shillings and are payable before documents can be downloaded. We accept M-Pesa and card payments through licensed payment providers. Completing the interview and viewing drafting checks is free.
7.Your responsibilities after download
A will has legal effect only when executed in accordance with the Law of Succession Act (Cap. 160): signed by you in the presence of two or more competent witnesses present at the same time, who each attest the will.
You are responsible for executing, storing and, where appropriate, updating your will. We provide instructions; we cannot and do not supervise execution.
Uploading a copy of your signed will. The Platform may let you upload a copy of your executed will to keep alongside your Wosia documents. Any copy you upload is a convenience copy only. Uploading a copy does not create, validate or replace your will: we do not check that the document is a validly executed will under the Law of Succession Act (Cap. 160), that it was correctly witnessed, or that it is current, and accepting an upload is not confirmation of any of these. Your signed paper original remains the operative document, and you must keep it safe. We store uploaded copies with encryption and take reasonable measures to protect them, but we do not presently offer custodial safekeeping of original wills for executors, and we are not responsible for ensuring that an uploaded copy can be located or relied upon after your death. You may remove an uploaded copy at any time.
8.Intellectual property and licence
The Platform, its clause library, software, designs and content are the property of IVIO or its licensors. On payment, we grant you a perpetual licence to use, reproduce and execute the documents generated for you, for your personal estate-planning purposes. You may not resell, publish or systematically extract the clause library, or use the Platform to provide services to third parties, without our written agreement.
9.Acceptable use
- No unlawful, fraudulent or deceptive use, including impersonation or creating documents intended to defraud heirs or creditors.
- No attempts to probe, disrupt or circumvent security, rate limits or payment controls.
- No automated scraping or bulk extraction of content.
10.Service changes and availability
We aim for continuous availability but do not guarantee it. We may update the Platform, clause templates and drafting checks to reflect changes in law or practice. Documents you have already generated are preserved with the exact wording used at the time; updates to the clause library do not alter documents you have already downloaded.
11.Limitation of liability
Nothing in these Terms excludes or limits liability that cannot be excluded under Kenyan law, including liability for fraud. Subject to that:
- We are not liable for losses arising from inaccurate or incomplete information you provide, from failure to execute your will correctly, from loss or destruction of your signed original, or from your failure to update your will after material life changes.
- We are not liable for indirect or consequential losses.
- Our liability arising out of or in connection with the Platform and any advocate review is limited to the extent of, and subject to the terms, conditions and limits of, the professional indemnity insurance cover prevailing at the relevant time.
12.Suspension and termination
We may suspend or close accounts used in breach of these Terms. You may close your account at any time from your dashboard; on closure you may first export your documents and data, and deletion is handled as described in the Privacy Policy.
13.Governing law and complaints
These Terms are governed by the laws of Kenya, and the courts of Kenya have jurisdiction over any dispute. This does not affect your right to complain to the Office of the Data Protection Commissioner about data-protection matters, or to the Law Society of Kenya or the Advocates Complaints Commission about professional-conduct matters concerning advocate review.
14.Changes to these Terms
We may update these Terms from time to time. Material changes will be notified by email or in-Platform notice at least fourteen (14) days before taking effect, and will not apply retrospectively to documents already purchased.
15.Contact
IVIO Advocates LLP — Maziwa Lane off Kamiti Road, Block B, P.O. Box 3336–00100, Nairobi, Kenya
info@mzizi-africa.com